I’ve had my nitelites system for about 19+ years and never had a problem. I noticed that one of my lights was not working. I called and they sent Scott to my house. He not only fixed my light but moved my fixtures up and moved one of my lights back so it would highlight my house more. I didn’t even ask him to do that. I really appreciate that he looked at the whole system and not just the one problem I called about. I would definitely recommend Nitelites